TTC - Customer Survey - Route 172 / 72 / 121



Proposed Route Changes: 72 PAPE and 172 CHERRY STREET


Have your say - Route Maps and Survey after the fold!


In early 2014, the 72 Pape route was split in the Port Lands due to major construction activity around Union Station. Now that construction is complete, the TTC is reviewing these services as a whole, in conjunction with new streetcar service on Cherry Street and continued development in East Bayfront.

Proposed Changes

The TTC proposes a series of route changes, detailed in the customer survey, that would:

  • Reinstate direct service between Pape Avenue/Carlaw Avenue and downtown 
  • Supplement existing service to George Brown College Waterfront Campus 
  • Introduce new service to East Bayfront on Queens Quay East and to CityPlace, west of Spadina Avenue


Potential Concerns

There are several potential concerns in the St. Lawrence Neighbourhood:

  • Service will no longer go via King Station @ Yonge - This is very convenient and offers an alternative if the bus doesn't arrive. At Union Station the transfer is more difficult and if a bus is cancelled or re-routed you are stuck!
  • The 121 (former 172) no longer serving the distillery district means far less passengers which likely means far less frequency!
  • The 65 Parliament bus may be rerouted directly down Parliament, meaning it would no longer stop on the Esplanade.


Maps and survey follow.

Original Routes




Revised Routes




Share Your Opinion


Please complete the short survey about proposed changes to the 72 PAPE and 172 CHERRY STREET routes below by December 14, 2015. Alternatively you can contact TTC Customer Service at 416-393-3030 

Click here to begin the surveyThis is an external link and will open in a new window.

This survey is part of a pilot project by the TTC to have more open and active engagement with customers, when planning major route and service changes. Your feedback is important and will help TTC staff assess the benefits and trade-offs of the proposed changes. 

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